Buying services on Fabrito

Fabrito aims to solve the most fundamental problem of a digital marketplace. What if you have made payment to a service provider online for a service but you are not satisfied with the quality of work? Do you have options? In most of the cases you don’t. What if the Seller or the Service provider receives payment only when you accept the order and are satisfied with the quality of work? Fabrito brings this unique feature where Fabrito will take take care of your hard earned money and delivers it to the Seller only when you are completely satisfied. So before we provide a step by step guide on Buying services on Fabrito, please keep the following points in your mind all the time.

  • Always contact the seller via the message option of Fabrito before ordering, especially if you are buying the service from that seller for the first time. This ensures that the seller understands your requirements properly. Make sure that your needs are properly understood so that the services can be delivered in the best possible quality. But keep in mind you should never share your personal information or ask for the seller’s personal information like Phone Number, Email ID etc. . This will be considered as violation of Fabrito’s Terms of Service and will lead to the deletion of your account.
  • It may happen that the service provided to you is not of the desired quality. You can ask the seller to reconsider the delivery and make any changes you desire. Still, if you are not satisfied, you can raise a dispute and in that case , you give Fabrito the right to to adjudicate the matter based on your conversation with the service provider.
  • Until you approve the service delivery, the payment you made remains with Fabrito. Once you approve the delivery, the seller receives the payment. So your payment remains safe with us during the entire process.
  • Last but not the least, be courteous to the seller.

Step by Step guide for buying a Service on Fabrito.

  1. Signing up : The first step, of course is signing up in the platform. You can use the signup button on the top right corner of the homepage.
  2. Once you successfully register on the platform, you get an opportunity to either buy a Service or sell a service(Post a service). For selling services please click here.
  3. Browse through various service categories and choose the one you are looking for. You can also use the search functionality. For example, if you are looking for “WordPress” or a “logo design”, you can use these keywords in the search box.
  4. Once you find the service you are looking for, ALWAYS contact the seller and share your requirements in detail. In doing so, never give your personal information like email id, phone number etc. On the service page of a seller, on the right side, you can see “Order Now” button with the price mentioned on it. Click on it and proceed to check out. If you are placing a custom order, you can see the “Send Custom Order” link below the regular order button. Read more about how to place a custom order on Fabrito here.
  5. Once you complete the payment through the available payment options, the seller will be notified about it. The seller will start working on it.
  6. Once the seller finishes the work and delivers it to you, you will be notified. You can accept or reject the delivery. You can also raise a dispute through dispute button. In that case, the dispute will be resolved by Fabrito and it could go in your or the Seller’s favor.

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